Privacy Policy

Last updated: January 2026

At Atom Core Guide ("we", "us", "our"), we are committed to protecting your privacy and handling your personal data in a transparent and lawful manner. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and legal recovery services.

1. Who We Are

Atom Core Guide is a legal recovery service provider operating under the legal framework of the European Union. We work with licensed attorneys and forensic specialists to help victims of scam brokers and fraudulent investment platforms recover their funds.

For any privacy-related questions, contact us at: [email protected]

2. What Data We Collect

We may collect and process the following categories of personal data:

Identity data: first name, last name
Contact data: email address, phone number, Telegram/WhatsApp username (if provided)
Case data: information about your loss (amount, platform, transaction details, payment proofs)
Technical data: IP address, browser type, device type, pages visited, time of visit
Usage data: how you interact with our website (via cookies — see our Cookie Policy)

3. How We Use Your Data

We process your personal data for the following purposes:

To assess whether your case qualifies for legal recovery
To contact you regarding your free case review
To perform legal recovery services (if you engage us)
To comply with legal and regulatory obligations
To improve our website, services, and user experience
To send you relevant updates about your case

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your data based on:

Consent — when you submit the quiz form
Contract — when you engage our legal services
Legal obligation — to comply with EU and national laws
Legitimate interest — to improve our services and prevent fraud

5. How We Share Your Data

We never sell your personal data. We may share it only with:

Licensed attorneys and legal partners involved in your case
Blockchain forensic specialists (only when required for your case)
Payment processors and banks (for recovery purposes)
Law enforcement or regulators (when legally required)
IT service providers who help us operate our website (under strict data processing agreements)

6. Data Retention

We retain your personal data only as long as necessary:

For leads who do not become clients — up to 12 months
For active clients — for the duration of the case plus 5 years (legal retention requirement)
For tax and legal compliance — as required by EU law

7. Your Rights Under GDPR

You have the right to:

Access your personal data
Rectify inaccurate or incomplete data
Erase your data ("right to be forgotten")
Restrict processing of your data
Object to processing based on legitimate interests
Data portability — receive your data in a structured format
Withdraw consent at any time
Lodge a complaint with your national data protection authority

To exercise any of these rights, email us at [email protected].

8. Data Security

We implement industry-standard security measures to protect your data, including:

SSL/TLS encryption for all data transmission
Restricted access to personal data (only authorized personnel)
Attorney–client privilege protection
Regular security audits

9. International Transfers

Your data is primarily stored within the European Economic Area (EEA). If we need to transfer data outside the EEA (for example, to partners in the UAE or UK), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

10. Cookies

We use cookies to enhance your experience, analyze traffic, and improve our services. For full details, please see our Cookie Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us:

📧 [email protected]
📧 [email protected]

10. Canadian Residents (PIPEDA & Quebec Law 25)

If you are located in Canada — including island provinces and territories such as Newfoundland and Labrador, Prince Edward Island, Nova Scotia (Cape Breton), British Columbia (Vancouver Island), Nunavut, Northwest Territories, and Yukon — please also read our dedicated Canadian Privacy Notice (PIPEDA).

We collect personal information only for identified purposes (case review, contact, essential site operation). You may withdraw consent, request access or correction, and contact [email protected]. Where Quebec Law 25 applies, we honour additional privacy rights under that statute.